Terms of Service

These terms apply to the use of thedarwin.co and to the creative services Darwin Corp provides from Dubai, United Arab Emirates. By browsing the site, sending an enquiry or accepting a proposal, you agree to them.

Where we sign a separate proposal, statement of work or agreement with a client, that document governs the specifics of the project — scope, fees, schedule — and these terms fill in everything it does not cover. If the two ever conflict, the signed document wins.

We provide brand strategy and identity, website design and development, content and motion production, and AI-assisted creative work. Every engagement is defined by its own proposal: what we will deliver, what it costs, and roughly when. Anything not written into that proposal is out of scope until we agree otherwise in writing.

Proposals and quotes are valid for 30 days unless they say otherwise. An engagement starts when you accept the proposal in writing and we receive the deposit.

We book studio time against confirmed projects, so a slot is reserved only once both of those are in place.

• Projects normally run on a deposit of 50% to begin, with the balance due on delivery, unless the proposal sets out a different schedule.
• Retainers and subscriptions are invoiced monthly in advance and continue until either side gives 30 days' written notice.
• Invoices are payable within 14 days. Late payment may pause work and delay delivery, and we may charge interest on overdue amounts at 1% per month.
• Fees are exclusive of UAE VAT and of any bank charges, which are added where applicable.
• Third-party costs — fonts, stock imagery, plugins, hosting, domains, ad spend, print — are quoted separately and are payable in addition to our fees.

Good work depends on the material and access you provide. You agree to:

• give us accurate briefs, content and assets, and the access we need to do the work;
• nominate one person who can give feedback and sign off on the project's behalf;
• respond to review requests within a reasonable time — normally five working days;
• confirm you own, or have licence to use, everything you send us, and that it does not infringe anyone else's rights or break any law.

You indemnify us against claims arising from material you supplied or instructed us to use.

Each proposal includes a set number of revision rounds at defined stages. A round means one consolidated set of feedback, not an ongoing series of individual notes.

New requirements, a change of direction after sign-off, or extra rounds are additional work. We will quote them before starting, and we will not proceed without your written approval.

Dates in a proposal are estimates based on prompt feedback and material from you. Delays in either shift the schedule accordingly. We are not liable for delays caused by circumstances outside our reasonable control, including supplier outages, illness, or events of force majeure.

Final deliverables. Once the project is paid in full, ownership of the final approved deliverables created specifically for you transfers to you, worldwide and in perpetuity.

Until then, all work remains our property and may not be published, used commercially or registered as a trademark.

What stays with us. Our pre-existing materials — methods, templates, code libraries, components, design systems and internal tools — remain ours. Where they are embedded in your deliverables, you get a perpetual, non-exclusive licence to use them as part of that work.

Concepts not selected. Routes, drafts and working files that were not chosen remain ours, and are not included unless the proposal says so.

Registration. Trademark searches and registration are your responsibility. We do not warrant that a name or mark is available to register in any jurisdiction.

Unless you ask us in writing not to, we may show the work in our portfolio, case studies, social channels and award submissions, and name you as a client. We will always respect an agreed embargo or confidentiality period, and we will never publish anything you have marked confidential.

Projects often rely on fonts, stock assets, plugins, frameworks, hosting, domains and platform accounts owned by other companies. These carry their own licences, terms and fees, which you are responsible for maintaining after handover. We are not liable for their pricing, availability, changes or downtime.

Some of our services use generative AI tools as part of the production process. Where we do, output is directed, reviewed and edited by our team before it reaches you. AI-generated material can vary in quality and its copyright status differs between jurisdictions, so we cannot guarantee that such material is protectable or exclusive in every market. If you would prefer no AI tools be used on your project, tell us before we start and we will scope it that way.

Each side will keep the other's non-public information confidential and use it only for the project. This does not cover information that is already public, was known beforehand, or must be disclosed by law. The obligation continues after the project ends.

• Either side may end an engagement with written notice. You pay for all work completed and committed up to that point; deposits are non-refundable, as they reserve studio time.
• If a project is paused by you for more than 60 days, we may invoice the work completed to date and re-quote the remainder when it restarts.
• We may suspend or end work if invoices go unpaid, if material we need is not provided, or if we are asked to do something unlawful or against our professional judgement.
• Ownership of deliverables transfers only for work that has been paid for.

We will perform our services with reasonable skill and care, to professional standards. For websites we build, we will fix defects reported within 30 days of launch at no charge, provided the site has not been modified by someone else.

Beyond that, our services and this site are provided as-is. We do not warrant particular commercial results — traffic, rankings, sales, engagement or awards — and we do not warrant that the site or any deliverable will be uninterrupted or error-free.

To the fullest extent the law allows, neither side is liable for indirect or consequential loss, including lost profit, lost revenue, lost data or loss of goodwill. Our total liability arising from an engagement is limited to the fees you have paid us for that engagement in the 12 months before the claim. Nothing here excludes liability that cannot legally be excluded, including for fraud or death or personal injury caused by negligence.

The content of thedarwin.co — text, design, imagery, code, motion and case studies — belongs to Darwin Corp or the clients who commissioned it. You may view and share it, but not copy, republish or use it commercially without written permission.

You agree not to attempt to gain unauthorised access to the site or its systems, scrape it at a scale that degrades it, submit false or abusive enquiries, or use it in a way that breaks the law. Our Privacy Policy and Cookie Policy also apply to your use of the site.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. We will try to resolve any dispute directly and in good faith. If we cannot, the courts of Dubai have exclusive jurisdiction.

We may update these terms from time to time. The version published here on the date your proposal is accepted is the one that applies to that engagement. Continued use of the site after an update means you accept the revised terms.